By AMY NARISHKIN, Ph.D. Appeared in the Illinois Business Journal before they went offline. Leaders often say they want honest feedback. They want innovation, accountability, healthy debate, and people who speak up when something feels off. But then something...
Leaders often interpret silence, hesitation, and avoidance as resistance. But what if employees are not resisting at all? In this article, Dr. Amy Narishkin explores how psychological safety, cultural systems, and leadership assumptions shape workplace behavior—and how culturally intelligent leaders create environments where honest conversations, trust, and stronger performance can thrive.
By AMY NARISHKIN, Ph.D. Appeared in the Illinois Business Journal before they went offline. Miscommunication is expensive. It slows execution, erodes trust, and quietly drives turnover. I was reminded of that while planning my daughter’s wedding at a small resort in...