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Why Intercultural Competence?
You know that awkward moment? We’ve all lived it. That moment when you or someone you know feels tongue-tied talking to person of a different race or culture? Imagine the scale of impact on institutional growth and innovation. Our knee-jerk reaction, to minimize or not even acknowledge differences, may seem like go-along-to-get-along, but it actually undermines individuals as well as corporate productivity. Think you don’t face these issues because your work culture is homogeneous? Differences not only include race but nationality, gender, age, previous work experience, and even the divisions between departmental mindsets like operations versus marketing. Get ready to experience Intercultural Competence.
Intercultural Competence is the ability to shift cultural perspective and appropriately adapt behavior to cultural differences and commonalities. As employees develop cultural self-awareness, as well as cultural other-awareness, they experience greater safety and belonging. At the same time, the company attracts and retains top diverse talent, and realizes greater productivity and profit.
Intercultural Competence is the how…
Where there is a mix (diversity) of differences in how people interact and experience the world around them (culture), it requires the capacity to recognize, navigate, and bridge the complexities of individuals and groups (intercultural competency) if the goal is to ensure people feel valued and engaged (inclusion). International and domestic cross-cultural outcomes are achieved through the development of intercultural competence – the capability to shift cultural perspective and appropriately adapt behavior to cultural differences and commonalities (Dr. Mitchel R. Hammer, 2009)
Assessing intercultural competence at the individual, team or organizational levels is accomplished through the administration of the Intercultural Development Inventory® (IDI)® . The IDI® , an assessment tool, is a 50-item questionnaire, available online that can be completed in 15–20 minutes. To learn more, contact Amy, a Qualified Administrator of the IDI® .
Dr. Narishkin on Al MacDonalds radio show, Faith Talk for Saint Louis, on KXEN 1010am
Dr. Narishkin on Al MacDonalds radio show, Faith Talk for Saint Louis, on KXEN 1010am - Part 2
About Dr. Amy Narishkin
“Leaders need to create a culture of safety and belonging for everyone to live their best and most productive life,” says Dr. Amy S. Narishkin. With a PhD in Adult Education and 25+ years of teaching, researching and mentoring, Amy works with CEO’s, management teams and those who take the lead in organizations to effectively implement the tools for cultural intelligence. Her consulting and workshops help leaders and organizations develop the capacity to value, include and engage the unique strengths present in your workforce to deliver on the high performance promises of diversity. In addition to her work in corporations, non-profits, schools and churches Amy is also an advocate for cultural intelligence at home with her international CEO husband, four thriving high school to adult children and her passion for church and community volunteering. To jump start your cultural intelligence check out Amy’s book Awoke in Progress: An Interactive Journal for Developing Intercultural Consciousness.
Dr. Amy Narishkin
Qualified Administrator for the Intercultural Development Inventory (IDI)